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Capturing expert know-how: using Skills in the Agent

A Skill isn't another way to ask data questions. It turns your team's proven approach into a reusable SOP: the Agent runs the fixed steps by skillCode, instead of re-explaining the metric definitions every time.

The runtime Skill library (CRM Demo)

Where to start

OrderDocFor whom
1What is a SkillYou're new to skillCodes
2Use Skills for common tasksYou want to invoke an existing Skill in a chat
3Turn your experience into a SkillAdmins/developers maintaining Skills
4Knowledge bases and team reuseYou need to add terms, rules, or metric context

Skill vs. pages vs. Knowledge

CapabilityBest forTypical examples
SkillReusing a method, judgment rules, or an execution flowWeekly report steps, refund root-cause SOP
PagesReusing a visualization, list, dashboard, or action entry pointCustomer list, sales dashboard
KnowledgeProviding background definitions and business terminologyVIP criteria, approval rules, glossary

The three work together: Knowledge defines the terms, Skill defines the steps, and pages carry the stable results.

FAQ

What's the difference between a Skill and Knowledge?

Skill = how (steps, inputs, output format); Knowledge = what (terms, rules, case background). See Knowledge bases and team reuse.

Is this the same as lovrabet skill?

No. This refers to the business Skills under App Management → AI Asset Center → Skills in the Lovrabet workspace. For the external CLI's lovrabet skill, see Lovrabet CLI 2.0.

How is this different from just asking data questions?

Direct data questions suit one-off lookups. Skills suit the same set of steps being run repeatedly, where the team needs a unified approach.

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